DELIVERY AND RETURNS
Delivery Policy
We deliver to Switzerland and internationally with the greatest care.
Each order is prepared with special attention to ensure impeccable presentation and secure shipping.
Indicative deadlines:
Switzerland: 2 to 4 working days
Europe: 4 to 7 working days
International: on request
A tracking number will be sent to you by email as soon as your package is sent.
Return and Exchange Policy
We hope you will be fully satisfied with your order.
However, if an item does not suit you, you have 7 days after receipt to request a return or exchange.
Returns are only accepted if:
The product is new, unworn and unused
The labels and protections are intact
The item is returned in its original packaging
Return costs are the responsibility of the customer, unless there is an error on our part.
For any inquiries, please contact us at f@voguin.ch, stating your order number and the reason for the return.
Reimbursement is made within 10 working days after receipt and verification of the returned product.